From the Desk of Jo
What Cancer Taught Me About Running a Business That Thirty Years of Rehabilitation Counselling Didn’t
(If you only have energy for the short version: I’ve put the key questions from this post into a one-page checklist you can download here → https://jomuirhead.com/wp-content/uploads/Flyer-A-Few-Questions-Before-You-Decide-Anything.pdf.)
What Actually Happens in an Extended DISC Session
When you’re already full, you want to know exactly what you’re saying yes to. Here’s what actually happens in an Extended DISC session, from start to finish: before we meet, the hour together, and the one-page summary you leave with.
It Isn’t a Personality Test. And It Isn’t a Diagnosis
When the pressure builds, many health professionals jump straight to “what’s wrong with me?” Extended DISC offers a different question: how do I show up under pressure, and what can I do about it? Here’s why I use it, how it differs from a one-page DISC quiz, and what a session with me involves.
You Can Tell I’m Stressed by the Length of My Emails
For years I thought fast, decisive and always moving forward was simply what good leadership looked like. Then a behavioural profile showed me what that same style did under pressure, starting with my emails. This is what changed once I could name my pattern, and why it matters for practices feeling the squeeze right now.
Before You Ask for Funding, Find the Problem You’re Actually Solving
A good cause and a sustainable business model aren’t automatically the same thing. A real conversation about turning a donation-based idea into one businesses will actually pay for.
Not Every Good Idea Is a Good Investment)
Recruitment and retention pressure is pushing clinic owners toward new programs and initiatives fast, but a good idea still needs a defined return before it gets a green light.
Every Planning System I Tried Before This One Taught Me What Was Missing
I’ve tried more planning systems than I can count. Most of them made me feel motivated for about a day. Here’s what all of them were missing — and what I built instead.
What Do You Do When Your Quarterly Plan Doesn’t Match Your Energy?
When your quarterly plan stops matching your energy, the answer isn’t to abandon it — it’s to use it differently. A personal, evidence-informed look at planning through fluctuating capacity.
The Five Reports I Took to Hawaii
I once packed five client reports into my suitcase for a trip to Hawaii — half on holiday, half still bracing for a phone call. The fear wasn’t really about losing a client. It was about not yet trusting what I’d built. Here’s what actually changed.
Can I Tell You Why I’m in Bali?
I’m writing this from Bali, four weeks in, and my whole body has finally unclenched. It’s taken years to get here without guilt sitting underneath it. Here’s how I built up to it, and why capacity matters as much as capability.
The Plan Isn’t the Point
I take about eight weeks off a year, deliberately, in twelve-week sprints. Most people assume that means my business runs itself. It doesn’t. It means I built rest into the structure — and it started with one four-day weekend, not a whole new operating system.
When Adding More Makes Your Business Heavier, Not Lighter
When you feel stretched, the instinct is to add more — another offer, another hire, another idea. But adding rarely reduces the weight. It just shifts it. Here’s what leverage actually means.
